Telycam Product Warranty Terms

Thank you for choosing Telycam products. We offer a 3-year limited warranty to ensure your purchase experience is worry-free. The warranty terms apply to all products and accessories, as detailed below:

1. Warranty Coverage: This warranty covers defects in materials and workmanship under normal use for both products and accessories. During the warranty period, we will provide free repairs or replacements for any quality issues.

2. Warranty Period: Products are covered by a 3-year warranty from the date of purchase.

3. Service Process: If you experience any quality issues, please provide proof of purchase and contact our customer support team. We will guide you through the repair or replacement process.

4. Exclusions: The following situations are not covered by the warranty: damage caused by human error, unauthorized repairs, modifications or alterations, natural disasters, and other similar conditions.

5. Shipping Fees: Shipping fees related to repairs or replacements during the warranty period will be covered by Telycam.

6. Extended Warranty: An extended warranty service is available for purchase. Please contact customer support for further details on pricing and terms.

Contact Us: If you need assistance or have any warranty-related questions, please reach out to us through the following channels:
Phone: +86-755-33275155
Email: support@telycam.com